Submitted by Name: Dana Casey From: Fremont, Ca E-mail: Contact
Comments: Had a bad experience w/ our bus & driver.Overheated on the Grapevine to Dland. Driver had no sense to emerg procedure.He wasnt watching the temp gauge,the coolant boiled over & out.Which made the bus stall in a lane ON A CURVE!! he didnt think to put out cones,us chaperones told him & then put them out ourselves.There was little communications w/us & driver because HE DIDNT SPEAK ENGLISH!! Once on the road, he wasn't smart enough to know not to run the A/C.The kids on the bus, even though sweaty & hot, yelled at him to turn off the A/C,which he didnt do until we found a student who could translate (oh and btw, the A/C didnt work at the back of the bus nor did the DVD player)Once on the road &bus running well, our driver kept checking his phone.We have a clear pic of his screen showing his emails.He wasnt the only driver that did this,we have another pic of another bus drivers checking his phone while driving.Not a good way to start off our senior grad nite trip
Added: June 15, 2015
Submitted by Name: Eva Gil From: Mexico E-mail: Contact
Comments: I work for a Mexican Travel Agency and has been a pleasure to work with United Coach Tours. I will totally recommend them. They are always punctual, nice and have very competitive prices. Will totally work with them again
Added: November 20, 2014
Submitted by Name: Mike Roberts From: Stanford, CA E-mail: Contact
Comments: I've had the pleasure of interacting with United Coach Tours on 7 separate occasions in the last 12 months. They are consummate professionals every time. I host large social functions in San Francisco for Stanford graduate students, and UCT is absolutely my go to transportation solution. Why is UCT so awesome?
1. Unbeatable price. I've done a bunch of research on this, and I am able to save a lot of money on each of my events by going through UCT.
2. Reliability. In practice, it has been my experience that the UCT drivers are always early, which ends up simplifying the day-of logistics significantly.
3. Easy of booking. Larry is a pleasure to work with. He is accommodating and responds to your emails quickly. For my last event, I added 2 buses 72 hours before the event and Larry was able to accommodate my relatively last-minute request without any issues.
The combination of these factors will certainly keep me coming back to UCT for the foreseeable future
Added: November 14, 2014
Submitted by Name: fr. Andrei Sommer From: New York E-mail: Contact
Comments: For our youth conference in San Francisco we rented 2 61 passenger and 1 30 passenger buses. The service was excellent !!!! The drivers were all polite professionals we had the best experience with UCT. Thank you so much Larry !!!! fr. Andrei Sommer
Added: August 6, 2014
Submitted by Name: Steve From: Los Angeles E-mail: Contact
Comments: UCT provided bus service for our summer tour group of 40 - mostly 9th and 10th grade students travelling from Taiwan. Without requesting it, they provided a Chinese speaking bus driver - a big plus for our group of mostly non-native English speakers. Over 4 days around the July 4th holiday UCT provided excellent service during one of the busiest travel times in the Bay area. Larry was super helpful.
Added: July 23, 2014
Submitted by Name: Peggy From: San Francisco Senior Center E-mail: Contact
Comments: In June, UCT provided transportation for a group of thirty four (34) Seniors from the SF Senior Center located in the Tenderloin district to Stow Lake in Golden Gate Park. The bus was clean and comfortable and Gary, our driver, was super helpful and very courteous. For many in our group, it was their first visit to Golden Gate Park even though they had lived in SF for most of their lives. It was truly a memorable trip due in no small part to UCT's professional service.
Added: July 21, 2014
Submitted by Name: Jerry From: Sunnyvale E-mail: Contact
Comments: We recently chartered United Coach Tours to bring a bus load of scientists to visit the Computer History Museum from San Francisco area. United Coach Tours was punctual, friendly, comfortable and over all, excellent. I would use them again. Jerry
Added: June 12, 2014
Submitted by Name: April From: Marietta, GA E-mail: Contact
Comments: We chartered with UCT for various events covering a week in SF for a group of 130 high schoolers and adults. UCT was great! So flexible as plans changed. They accommodated our needs/wants, and got us to our various events/sites always on time. Buses were comfortable and drivers were courteous.
Thanks for helping us have a great week in SF!
Added: June 12, 2014
Submitted by Name: Kelly From: Texas
Comments: We hired United Coach Tours for a group transportation to a team building event. The driver was on time, professional and very safe. The bus was clean and comfortable. Overall a wonderful experience! I would use them again.
Added: February 24, 2014
Submitted by Name: Sun Moon From: South Korea E-mail: Contact
Comments: We had such pleasant journey with United Coach Tours! We use them for two round trips every year and they have never let us down. Since we are in Korea, We have to communicate through e-mails but that's never a problem because office staffs are so prompt, friendly and trustworthy. Drivers are always on time and very helpful. We will keep on travelling with UCT as long as they are in the business! Thank you!!